Table 1.

Example for the Type of Actions Taken.

Type Examples
Action taken at a specific time point To decrease the waiting time for in-house consultations, the staff member in charge was requested to send a written report every day at 15:00, stating the number of non-completed consultations.
To decrease the waiting time of new patients to the outpatient clinic, the schedule was separated into new patients clinics and returning patients clinics, with priority to the former.
Ongoing action taken over a long time period In order to increase the number of operations per day, a training program was initiated, to improve the efficiency of a set of surgical procedures.
In order to increase surgery volume under limited operating room resources, patients undergoing surgery under general anesthesia in the main operating theatre were shuffled to local anesthesia surgery in the day care facility.
RMMJ Rambam Maimonides Medical Journal Rambam Health Care Campus 2018 October; 9(4): e0028. ISSN: 2076-9172
Published online 2018 October 4. doi: 10.5041/RMMJ.10352